Expert Terms

Effective date: 23 June 2026·Version: 1.0

Draft for review — not yet legally verified.

These Expert Terms apply to Experts (expert witnesses and interpreters) who list on, and accept instructions through, the ExQlo service. They sit alongside our Terms of Service, Privacy Policy and Acceptable Use Policy; where they conflict on a matter specific to Experts, these Expert Terms prevail.

1. Relationship and independence

You provide your services as an independent contractor. Nothing in these Terms creates an employment, agency, partnership or joint-venture relationship between you and ExQlo. You remain solely responsible for your professional duties, including your overriding duty to the court under CPR Part 35 where it applies, and for compliance with your Professional Rules.

2. Listing accuracy and verification

You are solely responsible for your profile and must keep it accurate and current. We may ask you to evidence your qualifications, registrations, right to work, identity and insurance, and you must provide this within 5 business days of a written request. Where you claim a profile we sourced for you (see our Privacy Policy), you become responsible for the accuracy of that profile from the point you claim it. Failure to verify when asked may lead to suspension or delisting.

3. Insurance

You must maintain adequate professional indemnity, public liability and cyber insurance appropriate to the nature and value of your work, for the duration of your listing and for at least six years after the last matter arising from a ExQlo introduction.

4. Payments and Stripe Connect

This section governs how you are paid. Please read it carefully.

You are the merchant-of-record for the services you provide. The engagement contract for those services is directly between you and the Instructing Party; ExQlo is not a party to it.
To receive payment you must onboard to Stripe Connect and accept Stripe's Connected Account Agreement. Payments from the Instructing Party are made to you as a direct charge through Stripe; ExQlo facilitates but does not itself sell your services.
ExQlo charges a Platform Fee of 10%, taken as a Stripe application fee on the direct charge. Where the matter's Funding Route is legal aid, no Platform Fee applies.
Charge and payout occur on completion of the case. Funds are not held in escrow by ExQlo.
You bear all refund and chargeback liability to the Instructing Party as merchant-of-record. Where a refund is due, ExQlo's only obligation is to reverse its own Platform Fee in proportion to the amount refunded.
You are responsible for your own tax, including any VAT, on the fees you receive.

5. Data and confidentiality

You must not upload patient or client-identifying information, medical records, special-category data, or details of minors, unless you have a clear lawful basis and it is strictly necessary. You must keep the contents of case rooms and any documents shared with you confidential, and use them only for the instruction concerned. Documents shared in the Case Room are end-to-end encrypted, and the Case Room chat will warn you before you send a message that appears to contain patient- or client-identifying information. These measures assist you but do not reduce your obligations under this section.

6. Conduct

You must respond to enquiries and provide quotes and availability in good faith and within a reasonable time. Reviews about you are governed by our Terms of Service. You must notify us of any disciplinary or regulatory action that is relevant to your professional standing.

7. Delisting and termination

You may terminate your listing on 14 days' written notice. ExQlo may suspend or delist you for breach of these Terms, the Acceptable Use Policy, or to protect the integrity or security of the Service. Provisions relating to fees owed, confidentiality, intellectual property, insurance and liability survive termination.